> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.betterpic.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why Aren't My Team Member Headshots Displaying on the Company Dashboard?

**In the "Results" tab, only the photos that team members have marked as favourites will appear**. So, if you're not seeing any headshots for a specific member, it’s likely because they haven’t marked any images as favourites yet.

**If you’re the team manager, you can do this yourself by following the steps in the video**. Once you mark at least one image as a favourite and refresh the dashboard, you’ll be able to download the photo from the "Results" tab.

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