Unable to add team members to team with invite link

If your team members are getting the error "Cannot add you to team, try again later or contact support" when using your invite link, this error occurs when the team invite link has been regenerated after sending invitations.

When you regenerate the link (by clicking the 🔄 button), all previous invite links become invalid.

Solution

To fix this issue, follow these simple steps:

1. Go to your Team Settings
2. Locate the Share invite link section
3. Copy the current invite link (do not regenerate it again)
4. Send the new link directly to all team members who need to join
5. Ask your team members to use this updated link to create their account or join the team

Important: avoid regenerating the invite link after sending invitations unless absolutely necessary for security reasons. If you regenerate it, you'll need to resend the new link to everyone.

For any further assistance, please get in touch with our support team.

Updated on: 23/10/2025